Hotel Swissotel Chicago, USA - (2024)

About Swissotel Chicago

Enjoy Swiss quality in the Windy City at the four-star Swissotel Chicago. Occupying a triangular glass high-rise close to downtown and Lake Michigan, this contemporary hotel boasts a modern health club.All spacious and air-conditioned rooms feature a view and an en-suite bathroom, flat-screen cable television, multimedia docking station, work desk with ergonomic chair, safe and tea and coffee-making facilities. Suites are available as are disabled access rooms.On-site parking and Wi-Fi throughout are available plus room service, concierge, elevators, event facilities, safety deposit boxes and a business centre. Guests get health club access where a steam room, sauna, gym and plus spa treatments are available. Pets are allowed.A Swiss-style buffet breakfast is available and the hotel boasts two restaurants plus a lounge-bar.Smoke-free Swissotel Chicago is just a short walk from the Magnificent Mile for shopping, dining and entertainment galore.

Top amenities

  • WiFi in lobby
  • Free WiFi
  • Pool(Unavailable)
  • Spa(Unavailable)
  • Parking
  • Pets
  • A/C
  • Restaurant
  • Hotel bar
  • Gym(Unavailable)

Rating overview

  • LocationExcellent (9.0 / 10)
  • RoomsVery good (8.3 / 10)
  • ServiceExcellent (8.5 / 10)
  • CleanlinessExcellent (8.7 / 10)
  • Value for moneyGood (7.8 / 10)

Positive Reviews


Top central location close to downtown

The location on the banks of the Chicago River was appreciated by business and leisure guests for enabling easy access to downtown and commercial districts. Just across the river guests could explore the Magnificent Mile, while Millennium Park was only a ten-minute walk away. There was high praise for the great views from this hotel's triangular premises. Guests enjoyed views towards the city, parks or Lake Michigan.


Praise for customer service and food

Most reviewers expressed positive opinions about the customer service, describing staff as friendly, helpful and eager to please. Guests ordering room service thought the food was good. Food and service at the two restaurants impressed most diners, although some thought prices weren't very competitive. The Swiss-inspired buffet breakfast was extensive and attracted glowing reports from most diners.


Stylish hotel offered comfortable stay

Reviewers mostly reported having a pleasant stay because they found the rooms to be comfortable, clean and spacious. Those who upgraded to the impressive suites in the upper floors thought they were very well-appointed and spacious. Most visitors called the beds comfortable and thought the hotel was beautifully well-kept and stylish with a modern ambience. The swimming pool and health club both attracted praise from reviewers.

Negative Reviews


Grumbles about Wi-Fi charges

Most guests said they couldn't understand why there were charges for using the in-room Wi-Fi service when free Wi-Fi comes as standard at so many other high-end hotels.


Extras were pricey

From parking to minibar prices, there was criticism from some quarters for the premium rates guests often faced for incidentals and extra services during their stays.


Rooms had some drawbacks

A few reviewers encountered problems with their rooms such as plumbing issues, stained carpets and tired-looking furniture. According to some critics, housekeeping sometimes neglected to change towels.

All amenities

Wellness / Spa
  1. Beauty salon
  2. Massage
Property amenities
  1. Café
  2. Entrance hall/lobby
  3. Express check-in
  4. Parking
  5. Pets allowed
  6. Hotel bar
  7. Conference rooms
  8. Non-smoking rooms
  9. Restaurant
  10. 24-hour reception
  11. On-site boutique shopping
  12. Deck chairs
  13. WiFi in public areas
  14. Fax/Modem access
  15. Free WiFi in public areas
  16. ATM
  17. Late check out
  18. Housekeeping
  19. Free WiFi
  20. Breakfast
  21. Masks provided
  22. Safe distance
  23. Online check in/check out
  24. New safety protocols
  25. Cashless payment
For children
  1. Cot
  2. Kids stay for free
  1. Wheelchair accessible
  2. Accessible hotel
  3. Accessible bathroom
  4. Accessible parking
  5. In-room accessibility
  6. Teleprinter
Room amenities
  1. Shower
  2. Television
  3. Hairdryer
  4. Central heating
  5. Electric kettle
  6. Air conditioning
  7. Minibar
  8. Pay-TV
  9. Radio
  10. Desk
  11. Sitting area
  12. Telephone
  13. Safe
  14. WiFi
  15. Fridge
  16. Free WiFi (rooms)
  17. Coffee machine
Sports facilities
  1. Fitness
Theme / Type
  1. Convention hotel

Arrival / Departure

  1. Check in: 15:00
  2. Check out: 12:00


323 East Wacker Drive , 60601 , Chicago , USA
Telephone: +1(312)5650565|Fax: +1(312)5650540|Official hotel site

Frequently Asked Questions about Swissotel Chicago

  • Is there a pool area at Swissotel Chicago?

    No, Swissotel Chicago doesn’t offer pool areas.

  • Are pets allowed at Swissotel Chicago?

    Yes, Swissotel Chicago has a pet policy that may vary based on the room type or availability. Please check with the hotel directly to learn about their pet policy.

  • Is parking available at Swissotel Chicago?

    Yes, Swissotel Chicago provides Parking, Accessible parking for guests.

  • What time is check-in and check-out at Swissotel Chicago?

    Check-in at Swissotel Chicago is available from: . Check-out time is by .

  • Where is Swissotel Chicago located?

    Swissotel Chicago is located in 323 East Wacker Drive, 60601, Chicago, USA.

Interesting hotels nearby Swissotel Chicago

These hotels may also be interesting for you...

  • Hotel Hyatt Regency Chicago
  • Hotel Millennium Knickerbocker Chicago
  • Congress Plaza Hotel Chicago
  • The Whitehall Hotel, Best Western Premier Collection
  • Hotel Sofitel Chicago Magnificent Mile
  • Hotel Aqua At Lakeshore East
  • Radisson Blu Aqua Hotel, Chicago
  • Hotel Fairmont Chicago Millennium Park
  • Hotel Sheraton Grand Chicago Riverwalk
  • Loews Chicago Hotel
  • Hotel Manilow Suites At North Harbor Tower

Destinations nearby Swissotel Chicago

  • Hotels in Chicago
  • Hotels in Rosemont
  • Hotels in Michigan City
  • Hotels in Schaumburg
  • Hotels in Naperville
  • Hotels in New Buffalo
  • Hotels in Gurnee
  • Hotels in Darien
  • Hotels in Merrillville

Other destinations close to Swissotel Chicago

  • Hotels in Joliet
  • Hotels in Benton Harbor
  • Hotels in Kenosha
  • Hotels in Saint Joseph
  • Hotels in Waukegan
  • Hotels in Tinley Park
  • Hotels in Des Plaines
  • Hotels in Lombard
  • Hotels in Schiller Park
  • Hotels in Evanston
  • Hotels in Bedford Park
  • Hotels in Skokie
  • Hotels in Racine
  • Hotels in Portage
  • Hotels in Elk Grove Village
  • Hotels in Hoffman Estates
  • Hotels in Aurora
  • Hotels in Hammond
  • Hotels in Arlington Heights
  • Hotels in Elgin
  • Hotels in Valparaiso
  • Hotels in Bolingbrook
  • Hotels in Glenview
  • Hotels in Oakbrook Terrace
  • Hotels in Itasca
  • Hotels in Oak Lawn
  • Hotels in Stevensville
  • Hotels in Chesterton
  • Hotels in Deerfield
  • Hotels in Downers Grove
  • Hotels in Matteson
  • Hotels in Lansing
  • Hotels in Alsip
  • Hotels in Hillside
  • Hotels in Burr Ridge
  • Hotels in Crystal Lake
  • Hotels in Schererville
  • Hotels in La Porte
  • Hotels in Bridgeview
  • Hotels in DeKalb

Explore nearby attractions

  • The Magnificent Mile
  • International Airport Chicago O'Hare
  • Wrigley Field
  • Navy Pier
  • International Airport Midway
  • Chicago Union Station
  • Loop
  • United Center Park
  • Soldier Field
  • Millennium Park
  • Lincoln Park
  • McCormick Place
  • Chicago Riverwalk
  • Grant Park
  • River North
  • Shedd Aquarium
  • Gold Coast
  • Near North
  • Art Institute of Chicago
  • Wrigleyville
  • West Loop
  • Hyde Park
  • Water Tower Place
  • Field Museum of Natural History
  • John Hanco*ck Center
  • Willis Tower Skydeck
  • Lincoln Park Zoo
  • Christkindlmarket Chicago
  • Lakeview
  • Wicker Park
  • Dearborn Street
  • Chicago Marathon
  • Logan Square
  • Oak Street Beach
  • Chinatown
  • Taste of Chicago
  • Belmont Harbor Beach
  • Chicago Cultural Center
  • South Loop
  • North Avenue Beach
  • State Street
  • South Chicago
  • 777 North Michigan Avenue
  • Uptown
  • Andersonville
  • Streeterville
  • Old Town
  • 680 N Lake Shore Drive
  • Little Village
Hotel Swissotel Chicago, USA - (2024)


Top Articles
Latest Posts
Article information

Author: Ms. Lucile Johns

Last Updated:

Views: 5779

Rating: 4 / 5 (61 voted)

Reviews: 84% of readers found this page helpful

Author information

Name: Ms. Lucile Johns

Birthday: 1999-11-16

Address: Suite 237 56046 Walsh Coves, West Enid, VT 46557

Phone: +59115435987187

Job: Education Supervisor

Hobby: Genealogy, Stone skipping, Skydiving, Nordic skating, Couponing, Coloring, Gardening

Introduction: My name is Ms. Lucile Johns, I am a successful, friendly, friendly, homely, adventurous, handsome, delightful person who loves writing and wants to share my knowledge and understanding with you.